Privacy policy

Information We Collect

We may collect information that you voluntarily provide when you:

• Submit a contact or “Get a Quote” form
• Request a checklist, sample or other resource
• Contact us by email, telephone or another communication channel
• Enquire about our services or potential business opportunities

This information may include your name, company name, job title, email address, telephone number, project details and any information included in your message or uploaded documents.

We may also collect limited technical information automatically, such as your IP address, browser type, device type, pages visited, referring website and approximate location. This information may be collected through server logs, cookies or website analytics tools.

How We Use Your Information

• We may use your information to:
• Respond to enquiries and quotation requests
• Understand your project requirements
• Provide requested documents or information
• Communicate about our services and potential engagements
• Maintain records of business communications
• Improve our website, services and user experience
• Protect the website against misuse, fraud or security threats
• Meet legal, regulatory and contractual obligations

We will not use your personal information for purposes unrelated to those described above without an appropriate legal basis or your consent.

Cookies and Analytics

Our website may use essential cookies required for security and normal website operation. We may also use limited analytics cookies to understand how visitors use the website and improve its performance.

Where required, non-essential cookies will only be used after receiving your consent. You may control or disable cookies through your browser settings, although this may affect some website features.

How We Share Information

ADES does not sell or rent personal information.

We may share information only with trusted service providers that support the operation of our website and business, such as website hosting, email, analytics, data storage and IT-security providers. These providers may process information only for the services they provide to us and are expected to protect it appropriately.

Information may also be disclosed where required by law, regulation, legal process or a lawful request from a public authority, or where reasonably necessary to protect our rights, property or security.

International Data Transfers

Some of our technology or service providers may process or store information outside your state or country. Where this occurs, we take reasonable steps to ensure that the information receives appropriate protection in accordance with applicable law.

Data Retention

We retain personal information only for as long as reasonably necessary to respond to your request, maintain relevant business records, support an ongoing or potential engagement and meet legal or contractual requirements.
When information is no longer required, we will take reasonable steps to delete it or render it anonymous.

Information Security

We use reasonable administrative, technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Please do not submit confidential project files, credentials or sensitive personal information through general website forms unless we have provided an approved method for doing so.

Client and Project Information

Project models, drawings, specifications, point clouds, coordination records and other client-provided information are treated as confidential project information.

Where ADES is engaged for project delivery, the handling of this information is governed by the applicable non-disclosure agreement, service agreement, client security requirements and project-specific data protocols. Project information is accessed only by authorised personnel for the purpose of delivering the agreed services.

ADES does not sell client information or use confidential project information for marketing, portfolio material, artificial-intelligence training or any purpose unrelated to the engagement without written authorisation. Project information is retained or securely removed in accordance with contractual requirements and agreed project closeout procedures.

Your Choices and Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete information that is no longer required
• Withdraw consent where processing is based on consent
• Opt out of non-essential business or marketing communications
• Raise a question or grievance about how your information is handled

We may need to verify your identity before completing a request. Certain information may need to be retained where required by law or for legitimate contractual and record-keeping purposes.

Children’s Privacy

This website and our services are intended for business and professional users. We do not knowingly collect personal information from children. If you believe that a child has submitted personal information through our website, please contact us so that we can review and remove it where appropriate.

Third-Party Links

Our website may contain links to third-party websites. ADES is not responsible for the privacy practices, security or content of those websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy when our website, business practices or legal obligations change. The updated version will be published on this page with a revised “Last updated” date.

Contact Us

For questions, privacy requests or grievances relating to this policy, please contact:

Privacy Contact
Andani Digital Engineering Systems
Email: prashant@andanigrp.com